American Standard AC Replacement
American Standard Heating and Air Conditioning Replacement in Houston
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Google Rating
4.4
Based on 271 reviews
House Pro
4.4
Vysta Owen
15:13 13 Sep 19
Ron was great and very nice
Julie Giam
19:26 11 Sep 19
Ron and Shawn were her to check our furnaces and AC drain. They were prompt and professional and answered all my questions.
Bishr Tabbaa
17:29 09 Sep 19
Ron and Sean came by today to diagnose and repair our AC system. They did a great job!
Krishna Kadiyala
21:53 08 Sep 19
I am a home owner and called House Pro for AC repair. Technician Raj was assigned to repair our unit. First thing first, he arrived on time. He was very polite and explained everything that was wrong and gave tips on maintenance aspect also. Overall, I am pleased with the quality of the service and the professionalism of the technician. I would strongly recommend House Pro…
Kyle Jones
20:53 07 Sep 19
Ron was great today. He was very informative and helped us go through several options to resolve our issues. In the future, we'd like to request him personally.
Rafael Munoz
14:49 07 Sep 19
House Pro replaced my parents unit a yr ago. Parents noticed ac wasnt blowing air. Had Ron come out the next day and took care of it quickly. Very informative on functionality of system it self.
audree begay
16:20 06 Sep 19
Ron was professional, nice and explained everything in a way that made me feel comfortable!! Nice, helpful and very efficient and knowledgeable. Highly recommend House Pro for your A/C service needs!!
Karen White
22:01 19 Aug 19
Ron was amazing! Thanks for being a true professional!
Eric Rivas
16:58 07 Aug 19
Great service was provided by Ron, very polite and on-time, helpful and also very friendly!
Tatyana F
01:41 06 Aug 19
TL;DR: Quality Professional Technicians. You can trust them to do a good job.Scheduling: I submitted a request for service on the website Sunday (as a nobody) and got a callback from the owner at 9am. By 9:15, I was on their 11am docket, and the technician arrived 30 mins early, with a 20 minute heads up. Clearly a well-oiled machine.Service: technician was prompt, professional, communicated well, and flawlessly demonstrated mastery of his subject matter. I quizzed him on a few relevant topics for fun and he passed every question with flying colors. Smart fella.Here is a list of things I observed him performing during a "checkup"- checked control system connections and for loose wires- checked control board configuration settings and operation- checked furnace and evap conditions, return air quality- verified all zone damper operations and evap temperature drop- closed up all service perforations in my ducting with foil tape- checked and estimated start/run caps' /electrical quality/ using actual measurements, highlighted which capacitor might be the first to fail- cleaned condenser coils- added freon as needed to top up the system (using design tables, wet bulb temperature, and pressures until the compressor ideal operating conditions were met, not just eyeballin' it)You rock, thanks for the great service!
Nikki Holmes
21:59 27 Jul 19
I am a tenant who called house pros, and they came out the same day.. On a SATURDAY, so that was awesome. They technician, named Raj, was very professional and very nice. He made me feel safe with his work and the price was very reasonable. I would highly suggest this company to any one who wants a great job, great staff, and reasonable pricing.
Ajitha Naveen
15:56 25 Jul 19
Ron Gomez did a great job explaining everything to us. Look forward to working with your team for future issues.
Erika Knappman
23:54 23 Jul 19
Hasan came for my tune up and I was very impressed. He communicated each step of the way and showed pictures while providing clear explanations. I will definitely reach out to use them again.
Christine Smylie
00:33 23 Jul 19
Raj from housepro came out today to do my yearly Check up and he saw a few important concerns,after talk to him and explaining the issues he took care of it.Before he left I could see and feel the differance in the system perfomance,He’s very polite and informative I’ll recommend housepro for your ac and heating need
Monica Crane
19:35 22 Jul 19
Best service you can ask for! I have the 6 months service plan so I am always assured the system is working well and is taken care of! Thought I had an issue today and they sent a representative within 2 hours! Angel was professional and explained everything very well! And, best news, it was not an A/C issue after all! Thank you House Pro for you timeliness and professionalism!
Karon Hoffman
18:15 22 Jul 19
This Company is above excellent. Hasan has done a super job in expaining and excellent follow up. I could not be any happier with the company and Husans dedicated attituded. Five stars all the way around. Thank you!!!!!!!
Milan Flajc
17:41 22 Jul 19
Professional and excellent service Ron way to go!
Elizabeth White
16:44 22 Jul 19
On time and called ahead as I requested. I always have a great experience with HousePro and it’s technicians.
Carolyn Semones
16:00 22 Jul 19
Ron came quickly and replaced the thermostat. He was quick and efficient.
Timothy Chisholm
21:50 16 Jul 19
Raj was very professional and courteous and got to the bottom of the problem and fixed my drainage line and got my unit working well. This has been a repeating issue that never seemed to get resolved. Much appreciate the expertise to finally resolve this one!
Chris Stefaniak
19:42 12 Jul 19
Appreciate Angel and his on time and thorough service.
Raj Seunarine
23:35 06 Jul 19
I'm one of the techs who work for housepro and this company is a excellent place to work because it's not about themselves but they're family oriented,we don't have to work every weekend,outrageous hour and over charge the customer like the other company I work for,,On top of that we take care of our customers,I recommend this company even if I wasn't an employee,give them a call and experience the DIFFERENCE.
Winners Circle
01:01 06 Jul 19
We just moved in a rental property yesterday and the tstat was not working so I call housepro and the came out the same dayThe tech name was Raj and he diagnosed the issue and got us up and cooling in no time.He’s very knowledgeable and professional I recommend housepro for you ac and heating need,
Hattie Hopper
23:56 01 Jul 19
Raj Seunarine was so very helpful, and did his best to make sure that we had air on before the end of the day. He ran to the closest warehouse from his company, 10 minutes before they closed to get a new water pump for our A/C. Thank you again Raj!!!
Sarah Brown
19:17 01 Jul 19
The technician who came to my house to do my annual A/C maintenance was excellent! Tag Seunarine was very detailed and patient when explaining to me about my unit. He deserves 10 stars👍🏾⭐️⭐️⭐️⭐️⭐️👍🏾Thank you for your service!
Alejandro Almeida
16:20 28 Jun 19
Ron with House Pro has continuously help solve any issues related to my homes two ACs. Transparent and methodical in his work. I trust his opinion on how to fix any problems.
Kimmie Montgomery
19:53 27 Jun 19
I called HousePro and they were able to accommodate me with a same day service. Raj was able to diagnosis our AC issue and quickly resolved it for us. He was kind, professional, and knowledgeable of how to resolve our issue. Before he left he also recommended preventative maintenance which was very useful information and will be utilized. Thank you so much for your service!
David Young
00:59 27 Jun 19
Taylor came by today and was spectacular. Not only did he offer a lower estimate than other companies, but he took the time to educate us on how our unit works, and how everything is set up. Would reccomend anyone sets up an appointment with him even if you just want to learn more about the best way to reduce your energy costs.
Takcus Nesbit
17:26 24 Jun 19
Prompt excellent service.
Jose Ramon Ruisanchez Serra
17:48 20 Jun 19
Hasan was courteous, very knowledgeable, and punctual as well. A great pro.
Melissa Patrizi
22:07 19 Jun 19
We've used Housepro for several years for regular maintenance and service to our home AC units. The technicians have always shown up on time and have always been polite, courteous and clean up after their work. They take the time to explain the results of their inspections and reasoning behind any recommended work. We'll continue to use them and I would recommend them to anyone who asks.Updating my review 6/19/19 as we had some issues with our A/C cooling. Ron showed up just a couple hours after we called and reported the problem. He was very thorough diagnosing the cause and was able to make the repairs immediately. He was very professional and explained all our options for the repair clearly to us. I would still recommend HousePro to anyone looking for an A/C service company
C Clements
17:06 18 Jun 19
HousePro sent Ron out to my house right away. Ron is very knowledgeable, polite, and professional. Checked out the problem and all was okay.Great customer service.
Maria S Ibarra
14:21 18 Jun 19
I highly recommend House Pro for all your A/C needs. Ron Gomez is very knowledgable and his customer service is excellent. I am a satisfied customer. Thank you!
Hal Hoodwin
18:53 15 Jun 19
Hasan was an amazing Tech. Didn't oversell. Just found the problem, (a capacitor), did the maintenance and.... done! Thank you!!!
Cole Kartman
16:54 15 Jun 19
Hasan was very informative and did a great job.
Adam Kleinschmidt
16:51 08 Jun 19
Angel was great! Very thorough and knowledgeable. Took the time to make sure I understood everything and I’m very appreciative. Highly recommend!
Paul Burge
16:57 07 Jun 19
House pro has very knowledgeable and friendly technicians working for them. Angel came to my home to troubleshoot my AC unit and was very helpful and explained everything in detail. I really enjoyed talking with him about my AC issues and will be keeping my business with house pro in the future.
Arthur Sheppard
01:11 02 Jun 19
Tech Ron Gomez came out today and I was scheduled for the next day thats a plus for me my ac is out of whack and he broke down to me whats going on and tried everything in his power to get us situated. Being in service myself that goes a long way with me and I can trust this guy. I prefer this to be my regular tech and you have a great guy as a worker.
Jennifer Collins
19:58 31 May 19
I’m very pleased with HousePro’s preventative maintenance service. Ron has been my technician the past 2 years & he does a great job explaining the mechanics of the A/C & anything needed to keep system running efficiently (a must with Houston summers !!)
Clare Leppert
19:49 29 May 19
Ron was prompt, polite and figured out my issue immediately. I have cool air again. Thanks, House Pro!
Stella Spencer
18:46 29 May 19
I had some ac issues and the ac totally shut down,i call house pro and they responded on the very same day,The tech that came out name is Raj he did an awesome job by quickly diagnosing the issue and had us up and cool in a very short time.I hightly recommend housepro for your ac and heating needs.Thanks Raj and housepro for great work
Darlene Estrada
18:08 29 May 19
Exceptional service all around! Ron Gomez replaced the Freon in our AC while we wait a day for the parts and the warranty checks! Super friendly and super professional service. Very responsive and accommodating with our schedule! Ron was straightforward and transparent which we appreciate especially not knowing much about AC systems and repairs. Just exceptional all around!
Marcia Tiebout
19:21 21 May 19
I had my HVAC system replaced a few years ago and opted to use HousePro after interviewing several companies. I was impressed with this company because the person who came to my home performed an energy audit and asked me many questions about my energy use as well as my plans for future residence at this place, explaining that recommendations would be different depending upon how long I intended to stay there. No one else did that. Various price options were explained with pros and cons of each described in detail. HousePro technicians now come twice a year to check the systems and have always been on time and very professional. Today Hasan D. came for the summer AC check, his second visit here, I believe, and explained what he would do before commencing. He was very polite, efficient and answered several questions I asked after performing the routine check. I continue to be pleased with the HVAC system and HousePro service and can report that my energy bills were definitely lowered after the new system and additional recommended attic insulation were installed.
Vivian Bush
17:23 21 May 19
Ron from HousePro came out because my AC wasn't working efficiently. He quickly identified the problem as a clogged drain line, and also identified some other components that needed attention. Impressed with his professionalism and service.
Derek Mack
17:27 20 May 19
Angel came and repaired unit very efficient and had good customer service and explained and fixed the problem in a timely manner very satisfied with the service
Selina Amrow
14:06 20 May 19
Raj came in and replaced a few parts on my ac unit and got me running with in minutes.
David Meza
14:04 20 May 19
House Pro is a great company. The Techs always show up to my door step with a great attitude. They are good on finding the issues, and make sure I am completely satisfied with their service. I’ll call House pro any day if needed. I’ll recommend others seeing this to do the same as well. Great Job House Pro!!
Sonia Gomez
13:51 20 May 19
Technician did not only fixed my ac but also helped me with a clogged kitchen sink. Thanks Ron
Murray Kaiman
13:43 20 May 19
Donald Moore
19:41 17 May 19
I contacted housepro and received a tech name Raj. This guy was great. Checked the inside and outside for the issues at hand and save me money after what he completed his work. I used housepro in the pass, but gave up on them. After today service with Raj, I sign up for a year energy smart contract. Great job Raj.
Roy Calzadillas
15:51 14 May 19
Raj came over to assess my unit. He was very knowledgeable and patient. I highly recommend his housework.
Kasi Chadwick
15:54 13 May 19
Angel is wonderful! Quick to respond; explains everything fully. I’ve had perfect fixes every time!
Shara Flowers
01:37 11 May 19
Raj from House Pros came out to help set up the thermostat he did a great job. He was very knowledgeable and kept me informed.I would recommend using House Pros
Tony Hall
22:10 08 May 19
Raj came over to do my annual check for AC. Everything looked good, but there were a couple of issues. He took care of them in a Very timely manner. Raj was very informative and extremely knowledgeable. I highly recommend HosePro for AC and Heating needs!
leslye dodd
21:51 07 May 19
Raj was friendly and knowledgeable on his sales call. After we replaced my 25 year old system, he came back to inspect the work of the installers and to set the thermostat. I appreciate the professionalism of Raj and the installers. I definitely recommend HousePro.
jim nesbitt
19:46 07 May 19
John V complete job and and more information than has been given in prior calls
Angel Cazares
16:22 07 May 19
House pro is a great company that made sure me (as a customer) understood the condition of my A/c System, and the options to take to get my A/c running to the best of its ability. John was very helpful, he made sure I understood everything on my A/c system and was very nice. Great Work House Pro!!
houstonplayboy248
16:21 07 May 19
John was very professional and educated. He walked me through 5 different categories on my entire system and helped me understand how it worked and what needed to be done to maintain it. He arrived on time and took care of my maintenance very quickly. I would definitely recommend HousePro to everyone!
Terrie Speer
20:23 03 May 19
Raj came out and provided quality service on my new ac system. He is extremely knowledgeable, informative with great customer service. I highly recommend House Pro fro you heating and ac needs
GINA ALVAREZ
14:47 25 Apr 19
Taylor Quin worked with my mom to install a new heating and cooling system. He spent time with her analyzing her system and making sure she got the best system within her budget. They were able to quickly schedule her install and completed the job in half the estimated time! The technicians were professional and very efficient! We HIGHLY recommend House Pro!!
Nicole V
22:53 24 Apr 19
Raj from House Pros came out and serviced our A/C several times and did a great job. He’s very knowledgeable and kept us informed during the entire process and provided fair recommendations for repairs and parts. I would recommend using House Pros 🙌🏼
Lisa Magness
22:18 23 Apr 19
Raj from House Pro came and fixed my AC problems. He was very professional and did a great job. I highly recommend him!!!!!!!!!!!
Kathy Biasi
16:19 22 Apr 19
Had a great experience with Raj Seunarine. He was very thorough and highlighted various HousePro products that were available to me. He completed his tasks in a quick manner. Enjoyable experience all around.
Philippe Berteaud
18:35 17 Apr 19
Great experience wit HousePRO. Customer service and advice delivered by Ron Gomez duringour annual maintenance were great!
Russell Russell
17:01 17 Apr 19
Raj from house pro came over to do my annual spring check up and he was very polite,knowledgeable and informative in explaining how the system works.I highly recommend housepro for your ac and heating needs
PJ Larkin
14:47 16 Apr 19
Hasan came and did a good job
Sue Weber
16:23 13 Apr 19
Hasan arrived within the scheduled time. He is very friendly and offered tips on home maintenance.
Sona Hanson
23:12 12 Apr 19
This review is for the technician Raj. He is very knowledgable and followed through until he was sure we were satisfied.
Brian Payne
17:08 11 Apr 19
Awesome service! For 16 years! Hasan did a great job!
Marty Blacklock
17:32 10 Apr 19
Hassan is an excellent technician. Friendly and professional and explains things well
Jackie Cowan
14:58 10 Apr 19
hasan came to my house and did an awesome job .
Felicite de Souza
21:24 08 Apr 19
I have been House Pro customer for the last two year. i have had issues with my new installation, but when Raj came out to my house all the issues were resolved. He was very professional, very knowledgeable and very kind hearted. He took his time to work on the system, to address my various concerns and to explain everything to me. In the past, I thought about leaving House Pro, but because of Raj, I had decided to remain House Pro customer. Job welI done Raj; keep up the good work 🙂 !!!!My air conditioning was not working this past weekend (4/06/19). I called House Pro and Raj was sent to my house this afternoon (4/08/19); as always, he was able to detect the problem right away. the AC drain was clogged up and was causing the system not to run. Raj fixed the problem in no time and the AC is back running. As always, thanks for an outstanding job Raj 🙂 !!!!
Sarah Lovell
16:37 08 Apr 19
Raj from House Pro came for my spring check up and found the cause of an issue I’d be experiencing occasionally and recommended a solution and was able to repair it quickly. I’ve been using House Pro for 3 years and always feel confident in their recommendations and work.
Lennark Duff
16:30 08 Apr 19
Ahmand A.M.
21:48 02 Apr 19
Raj from came out diagnosed our system. He was very helpful. Informative and knowledgeable. He went above and beyond to meet our needs!
Ching Ma
15:43 01 Apr 19
Raj from hoiusepro came over to check my AC, he is the best of best, knowledgable and informative, i highly recommend!
Hamzah Bahr AL-Uloom
20:33 25 Mar 19
I had an issue with my AC last year and I called a technicain, before knowing House pro. He saied I nedd to replace the coil it costs 800 dollar because there is a "leak", I did not do it as it was late summer. This year I decided to go with House Pro, they send me their Technicain Raj, he is good specialist and informative, I told him what I had, he inspected it and confirmed to me there is no leak and no need to replace anything only thing is to do maintaince to the system, and clean it.He did all that with silver package, 12 dollar monthly thats include spring AC inspection and Fall Furnace saftey Inspection and more you may need to check before pay each job separately.
Peter Gascoyne
18:00 25 Mar 19
Raj came over from Housepro and did an excellent job of preventative maintenance. He was knowledgeable and informative and gave several helpful recommendations for improving my A/C system. I highly recommend Housepro for heating and a/c needs.
Gwendolyn Robinson
19:42 22 Mar 19
Hasan contact me before arrival. Super punctual, courteous, friendly, knowledgeable and answered my questions. I love when he is the tech that is sent to my house.
Melinda Knight
17:11 21 Mar 19
Ron always is courteous and efficient!
Sheryl Dacso
16:08 20 Mar 19
Very pleased with Hassan’s work. Would like him as our technician going forward.Sheri Dacso
Beverly Lindgren
20:12 19 Mar 19
Hasan came to my house. Great service and good communicator! Ask for him!
Colin Lee
19:31 18 Mar 19
Raj from housepro came over and did me annual preventative maintenance check up.He was very informative and knowledgeable of our newer ac system although their was no issues with the system he explain the process of the complete system operation,I strongly recommend housepro fro your ac and heating needs
Alexandra Briceno
16:47 15 Mar 19
Raj from House Pro came out and diagnosed the a/c we were having some issues with. He ordered the parts and fixed in a timely manner.I will recommend House Pro for your A/C needs .
Floyd Vaughan
22:25 13 Mar 19
Raj from House Pro came out and checked out our ac system today and was very professional and explained all I needed to know pertaining to this service. I highly recommend House Pro for ac and heating service.
Urvashi McIntosh
21:27 12 Mar 19
Ron Gomez with House Pro Energy Solutions have saved my family more than once from air-conditioning emergencies. Working together with his excellent team, Ron is always able to schedule our calls as soon as possible and always resolves issues most effectively and economically. We are always given all options available and also advice about best way forward to avoid trouble in the future. Highly recommended for most professional services. Thanks Ron and House Pro!
anudeep jain
20:11 06 Mar 19
Their technician Burt was outstanding with great service!
Janis Block
02:15 03 Mar 19
House Pro has installed and serviced our HVAC equipment for more than 10 years. We have been very satisfied with their work and their work ethic. Recently, House Pro installed a new American Standard system in our home. Raj did an excellent job supervising the work and repeatedly following up to make certain that it functioned properly.
Stephen Wampler
16:36 01 Mar 19
I have a service agreement with House Pro, they check my air conditioning and heating system twice each year. I have failed in the past to provide a review, but today I would like to commend my service tech Ronald Gomez for a job well done. He also made a sale today we bought the ultraviolet light and filtering system to be installed on Friday. We are looking forward to clean air in our home as my wife has bad allergies. Thanks again House Pro "Have a great day Mr. Roland Gomez"Today House Pro arrived early 3-1-2019 to Install my new Apco Air Filter and Ultraviolet light system to remove odors, germs, mold and Allergens. David Chavarria, Osman Gutierrez were my 2 techs who installed the new system and Ronald Gomez showed up to make sure everthing was going OK. It took them a little over 1 hour to do the work. They were fast efficient, safe and clean. Great job men thank you for giving my house clean air.
Norberto Gomez
16:33 27 Feb 19
I have been a customer for 14 years. The techs are knowledgeable and have great customer service. Today, Ron came to do the yearly a/c maintenance check. Great job Ron!
Jim Aylward
17:11 26 Feb 19
Burt was great!He found ways to save me money.Everythings working !!Send Burt back anytime!Jim
Patrik Bernard
03:21 26 Feb 19
Our AC was not cooling when we turn it on so we call Housepro ac and heating company,They send Raj over the very same day and he got us up and cooling within 30 minutes,He is very knowledgeable and was very informative,I highly recommend housepro for your AC and heating needs
Denise Capell-McClellan
19:29 25 Feb 19
Raj did a great job w estimate and evaluation of system!!
Josephine Salazar
15:49 23 Feb 19
Raj came out to check my A/C spring checkup and did an excellent job. I highly recommend HousePro for ypur A/C and heating. I have been a customer for 10+ years.
Daniel Edmonds
20:47 22 Feb 19
AC service and Thermostat was not working.Raj was super professional, knowledgeable and a nice guy.Great service
SONIA GOMEZ
20:39 19 Feb 19
Ron was very polite, professional & very knowledgeable. Ron answered all my questions. His presentation of the problem was also very insightful I learned a lot about my house & equipment. Ron stayed in communication with the me, called to make sure everything was up & running before his shift ended very friendly. Highly recommend Housepro & their technicians especially Ron... thank you Housepro....
Grenger Chang
19:16 19 Feb 19
Raj came out from House Pro diagnosed the problem and had the system up and running in very short time. I strongly recommend Housepro for a/c and heating needs.
Peter
20:03 16 Feb 19
Had my annual check up done on AC by Ron Gomey, excellent work, courteous, detailed and good advise. Due to technicians like him we have stayed with House Pro for over a decade.
T West
22:04 15 Feb 19
I've used House Pro for multiple years and have always been happy with my service. They replaced my air conditioner a few years ago and I noticed a big difference in how my home felt. They were even able to fix an airflow issue in one of the bedrooms. Since then I've been on their maintenance plan. They come out twice a year to clean my system and check to see if there are any issues. The technicians are always pleasant and professional. They even send an email with photos and a summary of what the technician found.
Student Brissa Espinoza
00:37 05 Feb 19
Ron Gomez came to my parents house when our heater wasn't working, fixed our furnace within minutes. GREAT SERVICE
Humberto Moreno
23:03 02 Feb 19
Vickie Henderson
17:59 02 Feb 19
Raj arrived today on time and did a fantastic job servicing my HVAC. He was very informative and took the time to explain the functions of the both units and the necessary recommended repairs.
Md Lp
19:24 01 Feb 19
Bert was polite, helpful, educational and clearly takes pride in his work. Well done!!!Thank you so much.
hasan dardouk
15:56 01 Feb 19
I work here and its a great company.
Ron Gomez
15:56 01 Feb 19
Arthur Murray
14:51 31 Jan 19
Bert was great and every professional. Offered suggestion in how to keep our system running in top shape. Thanks.
Courtney Smith
21:05 21 Jan 19
Burt was knowledgeable and provided great customer service during my month system check!
Daniela Moran
16:22 19 Jan 19
I don’t usually post reviews but I need to give credit to this company. House pro is an excellent company. They provided for us a lot of services including replacing of the air conditioning, replacing the AC ducts and furnaces. The experience was great, we never had any issues, they were timely and very professional. The owner Murray Kaiman came personally to inspect the work and the experience had been nothing but great and positive. The technician, Hassan who provides the yearly inspection is very good. We highly recommend this company, you will never have any problems with your AC if you use them!
Mary Foster
16:45 30 Oct 18
We recently had a new compressor installed that was not working properly. Ronald Gomez came out very promptly and took a look and all is good - we really appreciate this service! Thank you! Highly recommend!
Leah Boyle
18:25 13 Oct 18
They replaced our duct work on our entire house. I absolutely love Hasan for his honesty, efficiency and hard working values. Great job, Hasan!
Laynne Martinez
17:40 15 Sep 18
I have worked with HousePro twice to change our A/C units and both times, they have been incredible. My most recent experience with Ron Gomez has been the most positive one. He always went out of his way to be accommodating. Thank you HousePro for the excellent work!
Dorothy Krchnak
22:46 13 Sep 18
This an awesome company. They did a magnificent job on installing my new A/C unit and all new duct work. Thank you Hassin and David and the guys that did the install. Love it.
Adam Browning
20:15 09 Sep 18
I do not normally post reviews online, but my experience with HousePro was so stellar that I felt the need to share. Returning from a Labor Day trip, my wife and I came home to our 1920s Heights bungalow that was 87F inside - with a 8-month pregnant wife and a 90 lb dog...no fun at all. I quickly called another AC company who said they could have someone out first thing in the morning. The tech showed up, gave us a $500 quote to fix a condenser fan motor that he himself replaced 2 years ago, then gave us an unsolicited bid to replace the 15-year old AC system. When asking the tech about the decision to fix or replace, he really provided no input other than a quote, packed his things, and left. Enter HousePro. I had a recommendation from a friend-of-a-friend and decided to give them a try. I called HousePro and asked for someone to come out ASAP to provide a replacement quote. They were able to send out Murray Kaiman within 30 minutes of my call. This is a review for Murray as much as it is HousePro overall... Murray was top notch. He was at our house for almost an hour and a half, asking questions to understand our needs, our leaky old house, and find a solution that fit our budget. Murray was focused on improving our overall home HVAC efficiency, not just replacing our AC. With his suggested improvements, he was able to downsize us from a 3.5 ton unit to a 3.0 ton. Murray's quote was almost $2000 under my other bid, and thus we were able to accomplish numerous other upgrades within our budget (ducting work in the attic, in-line HEPA filter for our newborn baby, and 2x additional return vents to improve system efficiency and noise). I am a mechanical engineer by background, and I can say wholeheartedly that Murray knows his stuff - it's obvious he's got a lot of education and experience with home energy efficiency. To call him a technician or salesman would be a slap in the face... he truly is The HousePro. Murray met the 2-person crew the next day at 9am at our house to walk them through the job. The two guys were excellent (Carlos and Alan), and they completed the job by 8pm (on a Friday!). They did a great job cleaning up after themselves and we had a cool house to fall asleep in on the same night. If you're reading this review, it's obvious you're the type of person that likes to research things before taking the plunge. Save yourself some time and give HousePro a call. You'll be glad you did.
Jeff Basen-Engquist
21:27 27 Aug 18
HousePro installed our system almost 10 years ago. They sized it correctly, not the over-sized estimates I received from competitors. They have serviced the system twice every year, keeping it running perfectly. Their installers were efficient, neat and polite. Their service reps are responsive. Any minor concerns have been addressed that day as was the case today when Ron arrived a couple of hours after I called in. Minor matter addressed in minutes.
rhbj
22:01 22 Aug 18
Hasan was a very knowledgeable and professional technician. He was thorough in his evaluation of our issue and clearly explained the problem in layman's terms we could understand. He was always professional and respectful.
robert blake
19:14 16 Aug 18
My furnace went out so got 3 estimates. House Pro mentioned the reason for the higher noise level when blower came on was because of my return air vent needed a secondary vent for quieter operation. None of the other AC people mentioned that so picked them. Was amazed at the sound reduction after they finished so this is why I picked them.
Robert Jones
20:52 31 Jul 18
Short customer service reasonable prices
Douglas Williams
21:33 16 Jul 18
Raj came out and identify the problem and was able to fix quickly and ahead of schedule. I highly recommend his services.
Rony _ovp
14:14 07 Jul 18
Great service awesome Tech Ron thank you very much will be contacting you again
John Daleiden
14:30 06 Jul 18
Hasan showed up on time .did the work needed.and identified the problem.and fixed in one visit.
Bruce Waddell
12:04 04 Jul 18
Of course both of our AC units decided to die on the same day in the middle of the summer a year after moving into our house. Luckily, after talking with many different companies, Murray with HousePro fixed my problems. He was extremely knowledgeable and went over how my house was cooled with the location of the vents and units. He helped me pick out the perfect type of equipment needed for my particular house that would not only save us money but keep us cooler during the hot summer. He was able to schedule us the next day, and his installation crew did the rest. They were quick and efficient with the install and within the day, I had two brand new units installed and cooling my house down. I highly recommend this company and Murray for your AC troubles.
Ronald Dugas
17:06 02 Jul 18
Hasan with House Pro came out today for a air tune up great experience and information provided. Will use House Pro again for my air and heating needs.
Larry Bradford
19:18 30 Jun 18
Raj came out and got us up and going in half and hour, I recommend housepro for ac needs.
Bryan Lethcoe
20:17 27 Jun 18
I had one of our AC units replaced a couple of weeks ago, as it was no longer operating efficiently after 18 years of life. The new American Standard Gold 17 system is working great, and it was promptly installed by the HousePro team. Thanks!
David Barron
15:34 27 Jun 18
Go with HousePro for your HVAC maintenance/repair/replacement needs - you will not be disappointed! They were by far the best HVAC company of the four that I evaluated for a full home A/C system replacement.You know how you usually get the feeling like you’re getting ripped off by these sales guys? You will not get that feeling with HousePro. They are very direct, professional, and will not waste your time or their own trying to squeeze additional money out of you. They charge fair market prices for all their products and services, and guarantee any work they do. Murray, owner of HousePro, came over to my house to give me an estimate. He walked me through the entire system, showing me inefficiencies and other issues with the existing HVAC setup, which was original from the home builder 12 years ago. After doing the system walk through, we sat down in my dining room together and discussed my options. He was by far the most thorough in his explanations of any of the companies I talked to, even going so far as to do some back of the envelope calculations right then and there to ensure that a 4 ton unit was sufficient. Other companies had told me I needed a 5 ton unit, which would have been more expensive and less energy efficient. I trusted these guys so much that I actually had them perform the job while I was on a day trip out of town. The job took longer than expected since it involved a lot of re-ducting, so we had to schedule a follow-up visit. They came back and finished the job the following week. I noticed that the cooling wasn’t quite even throughout the upstairs, so I called them and they came back to make some tweak. Their technician, Raj, is fantastic. He stays in communication with the customer, shows up on time, and makes sure the issue is fixed before he leaves. He is extremely thorough in his evaluation, diagnosis and resolution of issues, and takes the time to explain to the customer what the problem is and what he's doing to fix it. He is very professional and friendly. Pictured below: me, the happy customer, and Raj after he not only fixed my clogged drain line, but also helped me with another minor non-HVAC related house issue!
shane bradshaw
19:06 26 Jun 18
Raj came over, diagnosed, gave me excellent solutions with prompt service.Highly recomended. .
edrianna newell
23:36 25 Jun 18
Our ac wasn't working and Hasan did an awesome job!! Thank you will definitely use again!
Victor Elkins
19:03 25 Jun 18
Had an A C issue and Raj came out the same day and had us up and running in 30 minutes. I will recommend House Pro for YOUR ac AND heating NEEDS.
Gary Sutton
00:37 23 Jun 18
One of our furnaces took a power surge recently which required more than one service call to resolve the problems. Hasan was the assigned technician. He worked tirelessly to resolve the issues along with tech support from the office. Hasan was very professional in his interaction with me. I recommend Housepro. I also recommend installing surge protectors on your a/c and heating equipment.
Jerry Garza
22:11 22 Jun 18
Raj did an awesome job fixing my ac unit. Had us back up and running in less than 30 minutes. I recommend HousePro!!!
Michael Vitek
22:04 21 Jun 18
I don't typically post reviews, but my recent experience with House Pro was exceptional and worth sharing. I have been with House Pro for service for 15 years and have been satisfied with their service. Last week, our A/C went out and House Pro sent a tech late in the evening to evaluate it. We were faced with making a decision on whether or not to sink $ into an old system or replace it. I sought options and bids from 3 companies and received proposals that ranged from a $2k fix to a $23k new system. The proposals were literally all over the board including moving from a single 5-ton unit to two 4-ton units to achieve better zoning. Murray from HP took the most time with me to evaluate options. He even helped me evaluate competing options. His evaluation included room by room measurements for a load balancing computer program to confirm required tonnage, which quickly ruled out the need for a second unit. In the end, we went with HP for a single 5-ton variable speed system and their bid was $4k better than the next closest one. They were in and out in one day and the system is functioning as advertised. The next day we discovered a small problem with a vent pipe and Murray dispatched a crew within an hour of my call to fix it. We are very satisfied and would recommend House Pro to others.
Ben H
17:02 18 Jun 18
Debra Boix
16:42 18 Jun 18
House Pro installed a Air conditioning and Heating Unit ~ Working Great ~ Crew did a great job, very professional and respectful ~ cleaned up when they were finished ~ very happy with the whole process from start to finish ~ would Hire them again!
Brandon Kangas
01:22 18 Jun 18
Housepro is great. They are very knowledgeable, and go the extra mile to make sure everything is perfect. Our tech Raj was very helpful, quick, and made sure we were happy before he left.
Joseph Kporngor
18:21 13 Jun 18
Ron was in my home and the service was outstanding. It was obvious he was not out to get money out of my but provide good service. I will recommend housepro any day
diane Hecht
15:12 11 Jun 18
Excellent service very professional takes pride in his work I was taken care of by Hasan
Terri Bourne
14:06 11 Jun 18
Great customer service
Mark Edwards
22:37 24 May 18
Hassan came out and located the problems immediately! He was very informative and advised me on some ideas to prevent me spending hundreds on a plumber! He even took me to the trouble areas up in the attic and outside to explain by showing me first hand what was going on. I would call and request him in the future for sure!
Stacy Tatum
01:10 19 May 18
If I could give ten stars I would,Donald was so thorough and friendly he actually took his time and went the xtra mile that other technician before him didn't do,they all said that we needed a new ac but Donnie look at it and said he might can repair it he saved us thousands of dollars.So appreciative.Thanks Donald you are a life saver.
Jose Velez
21:34 03 Apr 18
I HIGHLY RECOMEND MR HASAN THE HOUSEPRO TECHNICIAN. HE WAS VERY COURTEOUS & PROFETIONAL. He explained and demonstrated knowledge of all his actions. I am extremely satisfied with their services.
Shirish Satpute
03:41 27 Dec 17
We recently had a new AC unit, furnace & extensive duct work done. The installers were professional, thorough and we already see significant savings in our energy bills. Murray, the owner is very approachable, knowledgeable, and can organize a team quickly to get the job done. My wife and I were so impressed, we are using them again to do another large project to redo our attic insulation, finish the remaining ductwork and install returns. I highly recommend House Pro.
Joe Chatman
17:47 05 Dec 17
All of the different guy's that came out to our home since 2011 has been knowledgeable and professional. They are also very thorough in there investigation into finding out the problem and getting a solution. I recommend House Pro to everyone !!!👍🏾
Monica Crane
17:01 05 Dec 17
So worth it to be a Gold member! Just had my entire system checked and feel so much safer using my furnace now with the cold weather coming in! Thank you House Pro for keeping me and my family safe! Highly recommend House Pro for installation and an every 6 month service!
David Nemon
19:37 16 Nov 17
Mr. Jose Lopez was extremely professional and friendly
carolyn green
16:57 22 Sep 17
Hasan was our technician today 9/22/17, and was called out due to an error message on the thermostat....he did a thorough search to make sure there were no disturbances within the unit. He even called tech support with American Standard to verify the problems.Hasan was exceptionally professional and clearly made certain that there were no issues for us to be concerned with. He did an excellent job. Everything is working as it should.
Colleen McCauley
20:18 05 Aug 17
Awesome A.C. service.... Donald Bright was quick, Great customer service, knowledgeable, super friendly. Highly recommend!!
Clint Hale
19:15 13 Jul 17
These guys were great. Professional, timely and communicative. They walked me through all the issues and communicated how they were going to remedy them. Couldn't have asked for a better experience, start to finish.
Harleigh Zheng
01:51 12 Jul 17
Wanda Kincaid-Wood
17:50 24 Jun 17
Professional Company and Employees I bought my new unit in February 2015 from Mike Gallvan. In fact, he is the reason I went with this company. He was very professional and not pushy . Since the purchase they have come out for the winter and summer inspections. I must admit every employee has been very professional and even cleans up any mess they have caused. My last tech was Brian and he was most informative about renewing my maintenance agreement. I would recommend this company if you are in need of a new A/C and Heating Unit.
Cristina Hoyos Ebrahim
14:21 13 Jun 17
Housepro responded quickly and they were very professional. Had to get a new unit in Houston summer heat and am completely satisfied with the services. My new unit is efficient and the prices were very fair!
Hayley Archer
19:08 07 Jun 17
WOW! Seriously. What a great experience. Where to start....I bought a house a year ago and the AC started getting kinda lukewarm. I called my warranty company and they referred me to HousePro. From start to finish, they did the most amazing job. The tech came out to troubleshoot it, and told me point blank that he could bandaid this or he could get his engineer out here to completely redesign my AC. I opted to throw some money into it and boy am I really glad. The engineer that came out was the actually the owner of the company, Murray!!! He was able to fit what I wanted into my budget, work with my home warranty to get some $$ from them, and redesign my whole system. The techs came out THE VERY NEXT MORNING to install my new AC. They were fast, efficient, polite and knowledgeable. Murray came a few days later to check everything and make sure it was working. He was AMAZING. The AC is everything I want too. Great quality products and I can really tell the difference in my house. All of this with a knowledgeable staff and a great price! Please, look past these bad reviews, i have NO idea what these guys are talking about because Murray and HousePro was single-handedly the best house repair experience I have ever had.
Edward Cantu
17:02 01 Jun 17
House Pro did a good job replacing my old a/c unit. Murray worked within my budget so that was a plus. Would recommend them for all a/c needs.
Diane Matthews
04:51 28 May 17
Courteous, professional staff. Having our AC/furnace replaced was much less painful than I'd feared, and Murray made certain we got the best unit for our home. Absolutely zero complaints.
Francine Patterson
15:51 04 Mar 17
This company came out after being told by another big name company that my blowermotor was out and my ac unit wasn't working at all. I must say this company was very professional and walked me through all the details and explained with detail my options. He checked out my unit and saved me thousands of dollars and I'm so grateful! I will make sure that I keep Housepro's as my normal ac maintenance company from this point on.
John McDevitt
22:46 11 Oct 16
HousePro Tech was prompt efficient experienced and courteous!
Ron Ron
22:47 29 Sep 16
Busy guys but were on time and very helpful and got me AC!!!!
Dale Dar
19:56 26 Sep 16
I had Eric come by today and look at the AC. I have been without AC---in Houston TX----for over four days. I had two other companies come by and look at my unit. Both of those companies told me it was a dead unit and I would have to buy new. Eric shows up today and within a matter of moments, sees the issue and gets it fixed within a matter of 10 minutes!! I have air!! I am definitely going to use HousePro for all my needs. Eric was truthful about everything. Look no further!!!! This is the company to go with for all your AC and Heating needs.
Troy Kaptain
15:32 18 Sep 16
House Pro did a great job with the installation of a new 5 Ton Variable Speed A/C system into my house. The owner (Murray) oversaw the install personally and made sure everything was correct. The installation crew was very professional and knowledgeable about the products. There was a little issue with the 3rd party sheet rocker and painter, but House Pro handled it like a pro and corrected the situation. I would recommend House Pro to anybody looking to have HVAC work done.
janet faulkner
17:21 16 Sep 16
House Pro has installed HVAC systems in two different homes in the previous 4 years. Now in yet another house and after spending a lot of time getting quotes from several competitors I am reminded why I continue to go back to House Pro. They have integrity, are knowledgeable & honest, and continue to be a shining example of expertise in the field. Here goes installation #3! Thanks, House Pro!
Seun Gbadamosi
14:24 16 Sep 16
I had an issue the day before. The technician showed up on time and fixed my issues with my capacitor in my HVAC and it's working fine now. This was my first time using them and I'd highly recommend them. The price was also reasonable.
Danielle Hunter
20:19 15 Sep 16
Excellent experience with House Pro. I called on a Wednesday afternoon for a quote and had the work performed within 24 hours. The technicians were friendly, fast and very professional.
rob gardner
23:30 13 Sep 16
Prompt service at a fair price.Excellent company.
Brian DeWulf
14:52 13 Sep 16
American Standard AC has an over 130 year history of quality, efficiency, and reliability. American Standard AC systems are designed to give your home the highest level of comfort with the lowest possible energy costs. Combine American Standard's high quality air conditioning systems and HousePro's advanced system installations techniques and you're guaranteed to have the most comfortable and energy efficient HVAC system possible.
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- Reliability
American Standard AC has become the most trusted name in Air Conditioning. Over the company’s 130 year history it has won countless awards and accolades for their air conditioning system’s performance, durability, and overall customer satisfaction.
- Efficiency
American Standard AC and HousePro know that a more efficient air conditioning system means one that uses less energy, which means more energy savings for you. American Standard offers AC systems that perform up to 20 SEER and use up to 60% less energy than outdated systems.
- Value
What is a healthy, happy, more comfortable home worth to you? American Standard AC products have competitive pricing with superior performance, reliability, and comfort.
- Customer Care Dealers
As a Customer care dealer, HousePro specializes in servicing, maintaining, repairing, and replacing American Standard Air Conditioning Systems. Our partnership also allows us to get you the best possible price on your new American Standard AC system or AC parts.
Air Conditioning Replacement is an important investment for you and your family. It can affect your health, comfort, and home costs. We choose to to partner with American Standard AC because we believe they offer the best products in the HVAC market.
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Brands and Partners
- American Standard
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- Energy Star
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