Google Rating

4.4

Based on 280 reviews

House Pro

4.4

×

Whitney Haley

04:48 15 Nov 19

Raj Seunarine

00:09 02 Nov 19

I'm one of the techs who work for housepro and this company is a excellent place to work because it's not about themselves but they're family oriented,we don't have to work every weekend,outrageous hour and over charge the customer like the other company I work for,,On top of that we take care of our customers,I recommend this company even if I wasn't an employee,give them a call and experience the DIFFERENCE.

hasan dardouk

23:37 24 Oct 19

Floyd Vaughan

20:42 17 Oct 19

Raj from House Pro came out and checked out our ac system today and was very professional and explained all I needed to know pertaining to this service. I highly recommend House Pro for ac and heating service.

Kevin Shaub

18:16 17 Oct 19

Ron did a great job repairing my ac.

Margot Sechler

17:11 03 Oct 19

I’ve worked with HousePro for years and they have always been cost effective, professional, and there when I need them. A special shout out to Hasan Dardouk- he has serviced my air unit several times. He’s professional, knowledgeable, and friendly. I really appreciate all his work. I highly recommend Housepro and especially Hasan!

R V

08:26 23 Sep 19

NOT HAPPY TO SAY THE LEAST. I am giving it a 5 because I want this to be at the top of the reviews. I'm not sure if the pictures are uploading correctly, hopefully they show in order now.

Josephine Salazar

22:04 21 Sep 19

Raj came out to check my A/C spring checkup and did an excellent job. I highly recommend HousePro for ypur A/C and heating. I have been a customer for 10+ years.Raj was back again because I was having some humidity problems. He installed an air purifier. I am excited as I have terrible allergies. He is always professional. I highly recommend Raj and HousePro.

George Petheriotes

14:52 21 Sep 19

Hasan came out to my house and did an excellent job .

Kelli Bennett

18:37 20 Sep 19

Highly recommend them. Ron and Sean were on time, professional and extremely helpful. Will definitely use them for future needs!

Leo Matt

13:59 20 Sep 19

Quang Vu

17:15 16 Sep 19

Ron and Saun have done a great service for us. Thanks !

Sara Jean Jackson

14:38 16 Sep 19

Ron and Sean good job. Thx for their help.

Vysta Owen

15:13 13 Sep 19

Ron was great and very nice

Julie Giam

19:26 11 Sep 19

Ron and Shawn were her to check our furnaces and AC drain. They were prompt and professional and answered all my questions.

Bishr Tabbaa

17:29 09 Sep 19

Ron and Sean came by today to diagnose and repair our AC system. They did a great job!

Krishna Kadiyala

21:53 08 Sep 19

I am a home owner and called House Pro for AC repair. Technician Raj was assigned to repair our unit. First thing first, he arrived on time. He was very polite and explained everything that was wrong and gave tips on maintenance aspect also. Overall, I am pleased with the quality of the service and the professionalism of the technician. I would strongly recommend House Pro…

Kyle Jones

20:53 07 Sep 19

Ron was great today. He was very informative and helped us go through several options to resolve our issues. In the future, we'd like to request him personally.

Rafael Munoz

14:49 07 Sep 19

House Pro replaced my parents unit a yr ago. Parents noticed ac wasnt blowing air. Had Ron come out the next day and took care of it quickly. Very informative on functionality of system it self.

audree begay

16:20 06 Sep 19

Ron was professional, nice and explained everything in a way that made me feel comfortable!! Nice, helpful and very efficient and knowledgeable. Highly recommend House Pro for your A/C service needs!!

Karen White

22:01 19 Aug 19

Ron was amazing! Thanks for being a true professional!

Eric Rivas

16:58 07 Aug 19

Great service was provided by Ron, very polite and on-time, helpful and also very friendly!

Tatyana F

01:41 06 Aug 19

TL;DR: Quality Professional Technicians. You can trust them to do a good job.Scheduling: I submitted a request for service on the website Sunday (as a nobody) and got a callback from the owner at 9am. By 9:15, I was on their 11am docket, and the technician arrived 30 mins early, with a 20 minute heads up. Clearly a well-oiled machine.Service: technician was prompt, professional, communicated well, and flawlessly demonstrated mastery of his subject matter. I quizzed him on a few relevant topics for fun and he passed every question with flying colors. Smart fella.Here is a list of things I observed him performing during a "checkup"- checked control system connections and for loose wires- checked control board configuration settings and operation- checked furnace and evap conditions, return air quality- verified all zone damper operations and evap temperature drop- closed up all service perforations in my ducting with foil tape- checked and estimated start/run caps' /electrical quality/ using actual measurements, highlighted which capacitor might be the first to fail- cleaned condenser coils- added freon as needed to top up the system (using design tables, wet bulb temperature, and pressures until the compressor ideal operating conditions were met, not just eyeballin' it)You rock, thanks for the great service!

Nikki Holmes

21:59 27 Jul 19

I am a tenant who called house pros, and they came out the same day.. On a SATURDAY, so that was awesome. They technician, named Raj, was very professional and very nice. He made me feel safe with his work and the price was very reasonable. I would highly suggest this company to any one who wants a great job, great staff, and reasonable pricing.

Ajitha Naveen

15:56 25 Jul 19

Ron Gomez did a great job explaining everything to us. Look forward to working with your team for future issues.

Erika Knappman

23:54 23 Jul 19

Hasan came for my tune up and I was very impressed. He communicated each step of the way and showed pictures while providing clear explanations. I will definitely reach out to use them again.

Christine Smylie

00:33 23 Jul 19

Raj from housepro came out today to do my yearly Check up and he saw a few important concerns,after talk to him and explaining the issues he took care of it.Before he left I could see and feel the differance in the system perfomance,He’s very polite and informative I’ll recommend housepro for your ac and heating need

Monica Crane

19:35 22 Jul 19

Best service you can ask for! I have the 6 months service plan so I am always assured the system is working well and is taken care of! Thought I had an issue today and they sent a representative within 2 hours! Angel was professional and explained everything very well! And, best news, it was not an A/C issue after all! Thank you House Pro for you timeliness and professionalism!

Karon Hoffman

18:15 22 Jul 19

This Company is above excellent. Hasan has done a super job in expaining and excellent follow up. I could not be any happier with the company and Husans dedicated attituded. Five stars all the way around. Thank you!!!!!!!

Milan Flajc

17:41 22 Jul 19

Professional and excellent service Ron way to go!

Elizabeth White

16:44 22 Jul 19

On time and called ahead as I requested. I always have a great experience with HousePro and it’s technicians.

Carolyn Semones

16:00 22 Jul 19

Ron came quickly and replaced the thermostat. He was quick and efficient.

Timothy Chisholm

21:50 16 Jul 19

Raj was very professional and courteous and got to the bottom of the problem and fixed my drainage line and got my unit working well. This has been a repeating issue that never seemed to get resolved. Much appreciate the expertise to finally resolve this one!

Chris Stefaniak

19:42 12 Jul 19

Appreciate Angel and his on time and thorough service.

Winners Circle

01:01 06 Jul 19

We just moved in a rental property yesterday and the tstat was not working so I call housepro and the came out the same dayThe tech name was Raj and he diagnosed the issue and got us up and cooling in no time.He’s very knowledgeable and professional I recommend housepro for you ac and heating need,

Hattie Hopper

23:56 01 Jul 19

Raj Seunarine was so very helpful, and did his best to make sure that we had air on before the end of the day. He ran to the closest warehouse from his company, 10 minutes before they closed to get a new water pump for our A/C. Thank you again Raj!!!

Sarah Brown

19:17 01 Jul 19

The technician who came to my house to do my annual A/C maintenance was excellent! Tag Seunarine was very detailed and patient when explaining to me about my unit. He deserves 10 stars👍🏾⭐️⭐️⭐️⭐️⭐️👍🏾Thank you for your service!

Alejandro Almeida

16:20 28 Jun 19

Ron with House Pro has continuously help solve any issues related to my homes two ACs. Transparent and methodical in his work. I trust his opinion on how to fix any problems.

Kimmie Montgomery

19:53 27 Jun 19

I called HousePro and they were able to accommodate me with a same day service. Raj was able to diagnosis our AC issue and quickly resolved it for us. He was kind, professional, and knowledgeable of how to resolve our issue. Before he left he also recommended preventative maintenance which was very useful information and will be utilized. Thank you so much for your service!

David Young

00:59 27 Jun 19

Taylor came by today and was spectacular. Not only did he offer a lower estimate than other companies, but he took the time to educate us on how our unit works, and how everything is set up. Would reccomend anyone sets up an appointment with him even if you just want to learn more about the best way to reduce your energy costs.

Takcus Nesbit

17:26 24 Jun 19

Prompt excellent service.

Jose Ramon Ruisanchez Serra

17:48 20 Jun 19

Hasan was courteous, very knowledgeable, and punctual as well. A great pro.

Melissa Patrizi

22:07 19 Jun 19

We've used Housepro for several years for regular maintenance and service to our home AC units. The technicians have always shown up on time and have always been polite, courteous and clean up after their work. They take the time to explain the results of their inspections and reasoning behind any recommended work. We'll continue to use them and I would recommend them to anyone who asks.Updating my review 6/19/19 as we had some issues with our A/C cooling. Ron showed up just a couple hours after we called and reported the problem. He was very thorough diagnosing the cause and was able to make the repairs immediately. He was very professional and explained all our options for the repair clearly to us. I would still recommend HousePro to anyone looking for an A/C service company

C Clements

17:06 18 Jun 19

HousePro sent Ron out to my house right away. Ron is very knowledgeable, polite, and professional. Checked out the problem and all was okay.Great customer service.

Maria S Ibarra

14:21 18 Jun 19

I highly recommend House Pro for all your A/C needs. Ron Gomez is very knowledgable and his customer service is excellent. I am a satisfied customer. Thank you!

Hal Hoodwin

18:53 15 Jun 19

Hasan was an amazing Tech. Didn't oversell. Just found the problem, (a capacitor), did the maintenance and.... done! Thank you!!!

Cole Kartman

16:54 15 Jun 19

Hasan was very informative and did a great job.

Adam Kleinschmidt

16:51 08 Jun 19

Angel was great! Very thorough and knowledgeable. Took the time to make sure I understood everything and I’m very appreciative. Highly recommend!

Paul Burge

16:57 07 Jun 19

House pro has very knowledgeable and friendly technicians working for them. Angel came to my home to troubleshoot my AC unit and was very helpful and explained everything in detail. I really enjoyed talking with him about my AC issues and will be keeping my business with house pro in the future.

Arthur Sheppard

01:11 02 Jun 19

Tech Ron Gomez came out today and I was scheduled for the next day thats a plus for me my ac is out of whack and he broke down to me whats going on and tried everything in his power to get us situated. Being in service myself that goes a long way with me and I can trust this guy. I prefer this to be my regular tech and you have a great guy as a worker.

Jennifer Collins

19:58 31 May 19

I’m very pleased with HousePro’s preventative maintenance service. Ron has been my technician the past 2 years & he does a great job explaining the mechanics of the A/C & anything needed to keep system running efficiently (a must with Houston summers !!)

Clare Leppert

19:49 29 May 19

Ron was prompt, polite and figured out my issue immediately. I have cool air again. Thanks, House Pro!

Stella Spencer

18:46 29 May 19

I had some ac issues and the ac totally shut down,i call house pro and they responded on the very same day,The tech that came out name is Raj he did an awesome job by quickly diagnosing the issue and had us up and cool in a very short time.I hightly recommend housepro for your ac and heating needs.Thanks Raj and housepro for great work

Darlene Estrada

18:08 29 May 19

Exceptional service all around! Ron Gomez replaced the Freon in our AC while we wait a day for the parts and the warranty checks! Super friendly and super professional service. Very responsive and accommodating with our schedule! Ron was straightforward and transparent which we appreciate especially not knowing much about AC systems and repairs. Just exceptional all around!

Marcia Tiebout

19:21 21 May 19

I had my HVAC system replaced a few years ago and opted to use HousePro after interviewing several companies. I was impressed with this company because the person who came to my home performed an energy audit and asked me many questions about my energy use as well as my plans for future residence at this place, explaining that recommendations would be different depending upon how long I intended to stay there. No one else did that. Various price options were explained with pros and cons of each described in detail. HousePro technicians now come twice a year to check the systems and have always been on time and very professional. Today Hasan D. came for the summer AC check, his second visit here, I believe, and explained what he would do before commencing. He was very polite, efficient and answered several questions I asked after performing the routine check. I continue to be pleased with the HVAC system and HousePro service and can report that my energy bills were definitely lowered after the new system and additional recommended attic insulation were installed.

Vivian Bush

17:23 21 May 19

Ron from HousePro came out because my AC wasn't working efficiently. He quickly identified the problem as a clogged drain line, and also identified some other components that needed attention. Impressed with his professionalism and service.

Derek Mack

17:27 20 May 19

Angel came and repaired unit very efficient and had good customer service and explained and fixed the problem in a timely manner very satisfied with the service

Selina Amrow

14:06 20 May 19

Raj came in and replaced a few parts on my ac unit and got me running with in minutes.

David Meza

14:04 20 May 19

House Pro is a great company. The Techs always show up to my door step with a great attitude. They are good on finding the issues, and make sure I am completely satisfied with their service. I’ll call House pro any day if needed. I’ll recommend others seeing this to do the same as well. Great Job House Pro!!

Sonia Gomez

13:51 20 May 19

Technician did not only fixed my ac but also helped me with a clogged kitchen sink. Thanks Ron

Murray Kaiman

13:43 20 May 19

Donald Moore

19:41 17 May 19

I contacted housepro and received a tech name Raj. This guy was great. Checked the inside and outside for the issues at hand and save me money after what he completed his work. I used housepro in the pass, but gave up on them. After today service with Raj, I sign up for a year energy smart contract. Great job Raj.

Roy Calzadillas

15:51 14 May 19

Raj came over to assess my unit. He was very knowledgeable and patient. I highly recommend his housework.

Kasi Chadwick

15:54 13 May 19

Angel is wonderful! Quick to respond; explains everything fully. I’ve had perfect fixes every time!

Shara Flowers

01:37 11 May 19

Raj from House Pros came out to help set up the thermostat he did a great job. He was very knowledgeable and kept me informed.I would recommend using House Pros

Tony Hall

22:10 08 May 19

Raj came over to do my annual check for AC. Everything looked good, but there were a couple of issues. He took care of them in a Very timely manner. Raj was very informative and extremely knowledgeable. I highly recommend HosePro for AC and Heating needs!

leslye dodd

21:51 07 May 19

Raj was friendly and knowledgeable on his sales call. After we replaced my 25 year old system, he came back to inspect the work of the installers and to set the thermostat. I appreciate the professionalism of Raj and the installers. I definitely recommend HousePro.

jim nesbitt

19:46 07 May 19

John V complete job and and more information than has been given in prior calls

Angel Cazares

16:22 07 May 19

House pro is a great company that made sure me (as a customer) understood the condition of my A/c System, and the options to take to get my A/c running to the best of its ability. John was very helpful, he made sure I understood everything on my A/c system and was very nice. Great Work House Pro!!

houstonplayboy248

16:21 07 May 19

John was very professional and educated. He walked me through 5 different categories on my entire system and helped me understand how it worked and what needed to be done to maintain it. He arrived on time and took care of my maintenance very quickly. I would definitely recommend HousePro to everyone!

Terrie Speer

20:23 03 May 19

Raj came out and provided quality service on my new ac system. He is extremely knowledgeable, informative with great customer service. I highly recommend House Pro fro you heating and ac needs

GINA ALVAREZ

14:47 25 Apr 19

Taylor Quin worked with my mom to install a new heating and cooling system. He spent time with her analyzing her system and making sure she got the best system within her budget. They were able to quickly schedule her install and completed the job in half the estimated time! The technicians were professional and very efficient! We HIGHLY recommend House Pro!!

Nicole V

22:53 24 Apr 19

Raj from House Pros came out and serviced our A/C several times and did a great job. He’s very knowledgeable and kept us informed during the entire process and provided fair recommendations for repairs and parts. I would recommend using House Pros 🙌🏼

Lisa Magness

22:18 23 Apr 19

Raj from House Pro came and fixed my AC problems. He was very professional and did a great job. I highly recommend him!!!!!!!!!!!

Kathy Biasi

16:19 22 Apr 19

Had a great experience with Raj Seunarine. He was very thorough and highlighted various HousePro products that were available to me. He completed his tasks in a quick manner. Enjoyable experience all around.

Philippe Berteaud

18:35 17 Apr 19

Great experience wit HousePRO. Customer service and advice delivered by Ron Gomez duringour annual maintenance were great!

Russell Russell

17:01 17 Apr 19

Raj from house pro came over to do my annual spring check up and he was very polite,knowledgeable and informative in explaining how the system works.I highly recommend housepro for your ac and heating needs

PJ Larkin

14:47 16 Apr 19

Hasan came and did a good job

Sue Weber

16:23 13 Apr 19

Hasan arrived within the scheduled time. He is very friendly and offered tips on home maintenance.

Sona Hanson

23:12 12 Apr 19

This review is for the technician Raj. He is very knowledgable and followed through until he was sure we were satisfied.

Brian Payne

17:08 11 Apr 19

Awesome service! For 16 years! Hasan did a great job!

Marty Blacklock

17:32 10 Apr 19

Hassan is an excellent technician. Friendly and professional and explains things well

Jackie Cowan

14:58 10 Apr 19

hasan came to my house and did an awesome job .

Felicite de Souza

21:24 08 Apr 19

I have been House Pro customer for the last two year. i have had issues with my new installation, but when Raj came out to my house all the issues were resolved. He was very professional, very knowledgeable and very kind hearted. He took his time to work on the system, to address my various concerns and to explain everything to me. In the past, I thought about leaving House Pro, but because of Raj, I had decided to remain House Pro customer. Job welI done Raj; keep up the good work 🙂 !!!!My air conditioning was not working this past weekend (4/06/19). I called House Pro and Raj was sent to my house this afternoon (4/08/19); as always, he was able to detect the problem right away. the AC drain was clogged up and was causing the system not to run. Raj fixed the problem in no time and the AC is back running. As always, thanks for an outstanding job Raj 🙂 !!!!

Sarah Lovell

16:37 08 Apr 19

Raj from House Pro came for my spring check up and found the cause of an issue I’d be experiencing occasionally and recommended a solution and was able to repair it quickly. I’ve been using House Pro for 3 years and always feel confident in their recommendations and work.

Lennark Duff

16:30 08 Apr 19

Ahmand A.M.

21:48 02 Apr 19

Raj from came out diagnosed our system. He was very helpful. Informative and knowledgeable. He went above and beyond to meet our needs!

Ching Ma

15:43 01 Apr 19

Raj from hoiusepro came over to check my AC, he is the best of best, knowledgable and informative, i highly recommend!

Hamzah Bahr AL-Uloom

20:33 25 Mar 19

I had an issue with my AC last year and I called a technicain, before knowing House pro. He saied I nedd to replace the coil it costs 800 dollar because there is a "leak", I did not do it as it was late summer. This year I decided to go with House Pro, they send me their Technicain Raj, he is good specialist and informative, I told him what I had, he inspected it and confirmed to me there is no leak and no need to replace anything only thing is to do maintaince to the system, and clean it.He did all that with silver package, 12 dollar monthly thats include spring AC inspection and Fall Furnace saftey Inspection and more you may need to check before pay each job separately.

Peter Gascoyne

18:00 25 Mar 19

Raj came over from Housepro and did an excellent job of preventative maintenance. He was knowledgeable and informative and gave several helpful recommendations for improving my A/C system. I highly recommend Housepro for heating and a/c needs.

Gwendolyn Robinson

19:42 22 Mar 19

Hasan contact me before arrival. Super punctual, courteous, friendly, knowledgeable and answered my questions. I love when he is the tech that is sent to my house.

Melinda Knight

17:11 21 Mar 19

Ron always is courteous and efficient!

Sheryl Dacso

16:08 20 Mar 19

Very pleased with Hassan’s work. Would like him as our technician going forward.Sheri Dacso

Beverly Lindgren

20:12 19 Mar 19

Hasan came to my house. Great service and good communicator! Ask for him!

Colin Lee

19:31 18 Mar 19

Raj from housepro came over and did me annual preventative maintenance check up.He was very informative and knowledgeable of our newer ac system although their was no issues with the system he explain the process of the complete system operation,I strongly recommend housepro fro your ac and heating needs

Alexandra Briceno

16:47 15 Mar 19

Raj from House Pro came out and diagnosed the a/c we were having some issues with. He ordered the parts and fixed in a timely manner.I will recommend House Pro for your A/C needs .

Urvashi McIntosh

21:27 12 Mar 19

Ron Gomez with House Pro Energy Solutions have saved my family more than once from air-conditioning emergencies. Working together with his excellent team, Ron is always able to schedule our calls as soon as possible and always resolves issues most effectively and economically. We are always given all options available and also advice about best way forward to avoid trouble in the future. Highly recommended for most professional services. Thanks Ron and House Pro!

anudeep jain

20:11 06 Mar 19

Their technician Burt was outstanding with great service!

Janis Block

02:15 03 Mar 19

House Pro has installed and serviced our HVAC equipment for more than 10 years. We have been very satisfied with their work and their work ethic. Recently, House Pro installed a new American Standard system in our home. Raj did an excellent job supervising the work and repeatedly following up to make certain that it functioned properly.

Stephen Wampler

16:36 01 Mar 19

I have a service agreement with House Pro, they check my air conditioning and heating system twice each year. I have failed in the past to provide a review, but today I would like to commend my service tech Ronald Gomez for a job well done. He also made a sale today we bought the ultraviolet light and filtering system to be installed on Friday. We are looking forward to clean air in our home as my wife has bad allergies. Thanks again House Pro "Have a great day Mr. Roland Gomez"Today House Pro arrived early 3-1-2019 to Install my new Apco Air Filter and Ultraviolet light system to remove odors, germs, mold and Allergens. David Chavarria, Osman Gutierrez were my 2 techs who installed the new system and Ronald Gomez showed up to make sure everthing was going OK. It took them a little over 1 hour to do the work. They were fast efficient, safe and clean. Great job men thank you for giving my house clean air.

Norberto Gomez

16:33 27 Feb 19

I have been a customer for 14 years. The techs are knowledgeable and have great customer service. Today, Ron came to do the yearly a/c maintenance check. Great job Ron!

Jim Aylward

17:11 26 Feb 19

Burt was great!He found ways to save me money.Everythings working !!Send Burt back anytime!Jim

Patrik Bernard

03:21 26 Feb 19

Our AC was not cooling when we turn it on so we call Housepro ac and heating company,They send Raj over the very same day and he got us up and cooling within 30 minutes,He is very knowledgeable and was very informative,I highly recommend housepro for your AC and heating needs

Denise Capell-McClellan

19:29 25 Feb 19

Raj did a great job w estimate and evaluation of system!!

Daniel Edmonds

20:47 22 Feb 19

AC service and Thermostat was not working.Raj was super professional, knowledgeable and a nice guy.Great service

SONIA GOMEZ

20:39 19 Feb 19

Ron was very polite, professional & very knowledgeable. Ron answered all my questions. His presentation of the problem was also very insightful I learned a lot about my house & equipment. Ron stayed in communication with the me, called to make sure everything was up & running before his shift ended very friendly. Highly recommend Housepro & their technicians especially Ron... thank you Housepro....

Grenger Chang

19:16 19 Feb 19

Raj came out from House Pro diagnosed the problem and had the system up and running in very short time. I strongly recommend Housepro for a/c and heating needs.

Peter

20:03 16 Feb 19

Had my annual check up done on AC by Ron Gomey, excellent work, courteous, detailed and good advise. Due to technicians like him we have stayed with House Pro for over a decade.

T West

22:04 15 Feb 19

I've used House Pro for multiple years and have always been happy with my service. They replaced my air conditioner a few years ago and I noticed a big difference in how my home felt. They were even able to fix an airflow issue in one of the bedrooms. Since then I've been on their maintenance plan. They come out twice a year to clean my system and check to see if there are any issues. The technicians are always pleasant and professional. They even send an email with photos and a summary of what the technician found.

Student Brissa Espinoza

00:37 05 Feb 19

Ron Gomez came to my parents house when our heater wasn't working, fixed our furnace within minutes. GREAT SERVICE

Humberto Moreno

23:03 02 Feb 19

Vickie Henderson

17:59 02 Feb 19

Raj arrived today on time and did a fantastic job servicing my HVAC. He was very informative and took the time to explain the functions of the both units and the necessary recommended repairs.

Md Lp

19:24 01 Feb 19

Bert was polite, helpful, educational and clearly takes pride in his work. Well done!!!Thank you so much.

Ron Gomez

15:56 01 Feb 19

Arthur Murray

14:51 31 Jan 19

Bert was great and every professional. Offered suggestion in how to keep our system running in top shape. Thanks.

Courtney Smith

21:05 21 Jan 19

Burt was knowledgeable and provided great customer service during my month system check!

Daniela Moran

16:22 19 Jan 19

I don’t usually post reviews but I need to give credit to this company. House pro is an excellent company. They provided for us a lot of services including replacing of the air conditioning, replacing the AC ducts and furnaces. The experience was great, we never had any issues, they were timely and very professional. The owner Murray Kaiman came personally to inspect the work and the experience had been nothing but great and positive. The technician, Hassan who provides the yearly inspection is very good. We highly recommend this company, you will never have any problems with your AC if you use them!

Mary Foster

16:45 30 Oct 18

We recently had a new compressor installed that was not working properly. Ronald Gomez came out very promptly and took a look and all is good - we really appreciate this service! Thank you! Highly recommend!

Leah Boyle

18:25 13 Oct 18

They replaced our duct work on our entire house. I absolutely love Hasan for his honesty, efficiency and hard working values. Great job, Hasan!

Laynne Martinez

17:40 15 Sep 18

I have worked with HousePro twice to change our A/C units and both times, they have been incredible. My most recent experience with Ron Gomez has been the most positive one. He always went out of his way to be accommodating. Thank you HousePro for the excellent work!

Dorothy Krchnak

22:46 13 Sep 18

This an awesome company. They did a magnificent job on installing my new A/C unit and all new duct work. Thank you Hassin and David and the guys that did the install. Love it.

Adam Browning

20:15 09 Sep 18

I do not normally post reviews online, but my experience with HousePro was so stellar that I felt the need to share. Returning from a Labor Day trip, my wife and I came home to our 1920s Heights bungalow that was 87F inside - with a 8-month pregnant wife and a 90 lb dog...no fun at all. I quickly called another AC company who said they could have someone out first thing in the morning. The tech showed up, gave us a $500 quote to fix a condenser fan motor that he himself replaced 2 years ago, then gave us an unsolicited bid to replace the 15-year old AC system. When asking the tech about the decision to fix or replace, he really provided no input other than a quote, packed his things, and left. Enter HousePro. I had a recommendation from a friend-of-a-friend and decided to give them a try. I called HousePro and asked for someone to come out ASAP to provide a replacement quote. They were able to send out Murray Kaiman within 30 minutes of my call. This is a review for Murray as much as it is HousePro overall... Murray was top notch. He was at our house for almost an hour and a half, asking questions to understand our needs, our leaky old house, and find a solution that fit our budget. Murray was focused on improving our overall home HVAC efficiency, not just replacing our AC. With his suggested improvements, he was able to downsize us from a 3.5 ton unit to a 3.0 ton. Murray's quote was almost $2000 under my other bid, and thus we were able to accomplish numerous other upgrades within our budget (ducting work in the attic, in-line HEPA filter for our newborn baby, and 2x additional return vents to improve system efficiency and noise). I am a mechanical engineer by background, and I can say wholeheartedly that Murray knows his stuff - it's obvious he's got a lot of education and experience with home energy efficiency. To call him a technician or salesman would be a slap in the face... he truly is The HousePro. Murray met the 2-person crew the next day at 9am at our house to walk them through the job. The two guys were excellent (Carlos and Alan), and they completed the job by 8pm (on a Friday!). They did a great job cleaning up after themselves and we had a cool house to fall asleep in on the same night. If you're reading this review, it's obvious you're the type of person that likes to research things before taking the plunge. Save yourself some time and give HousePro a call. You'll be glad you did.

Jeff Basen-Engquist

21:27 27 Aug 18

HousePro installed our system almost 10 years ago. They sized it correctly, not the over-sized estimates I received from competitors. They have serviced the system twice every year, keeping it running perfectly. Their installers were efficient, neat and polite. Their service reps are responsive. Any minor concerns have been addressed that day as was the case today when Ron arrived a couple of hours after I called in. Minor matter addressed in minutes.

rhbj

22:01 22 Aug 18

Hasan was a very knowledgeable and professional technician. He was thorough in his evaluation of our issue and clearly explained the problem in layman's terms we could understand. He was always professional and respectful.

robert blake

19:14 16 Aug 18

My furnace went out so got 3 estimates. House Pro mentioned the reason for the higher noise level when blower came on was because of my return air vent needed a secondary vent for quieter operation. None of the other AC people mentioned that so picked them. Was amazed at the sound reduction after they finished so this is why I picked them.

Robert Jones

20:52 31 Jul 18

Short customer service reasonable prices

Douglas Williams

21:33 16 Jul 18

Raj came out and identify the problem and was able to fix quickly and ahead of schedule. I highly recommend his services.

Rony _ovp

14:14 07 Jul 18

Great service awesome Tech Ron thank you very much will be contacting you again

John Daleiden

14:30 06 Jul 18

Hasan showed up on time .did the work needed.and identified the problem.and fixed in one visit.

Bruce Waddell

12:04 04 Jul 18

Of course both of our AC units decided to die on the same day in the middle of the summer a year after moving into our house. Luckily, after talking with many different companies, Murray with HousePro fixed my problems. He was extremely knowledgeable and went over how my house was cooled with the location of the vents and units. He helped me pick out the perfect type of equipment needed for my particular house that would not only save us money but keep us cooler during the hot summer. He was able to schedule us the next day, and his installation crew did the rest. They were quick and efficient with the install and within the day, I had two brand new units installed and cooling my house down. I highly recommend this company and Murray for your AC troubles.

Ronald Dugas

17:06 02 Jul 18

Hasan with House Pro came out today for a air tune up great experience and information provided. Will use House Pro again for my air and heating needs.

Larry Bradford

19:18 30 Jun 18

Raj came out and got us up and going in half and hour, I recommend housepro for ac needs.

Bryan Lethcoe

20:17 27 Jun 18

I had one of our AC units replaced a couple of weeks ago, as it was no longer operating efficiently after 18 years of life. The new American Standard Gold 17 system is working great, and it was promptly installed by the HousePro team. Thanks!

David Barron

15:34 27 Jun 18

Go with HousePro for your HVAC maintenance/repair/replacement needs - you will not be disappointed! They were by far the best HVAC company of the four that I evaluated for a full home A/C system replacement.You know how you usually get the feeling like you’re getting ripped off by these sales guys? You will not get that feeling with HousePro. They are very direct, professional, and will not waste your time or their own trying to squeeze additional money out of you. They charge fair market prices for all their products and services, and guarantee any work they do. Murray, owner of HousePro, came over to my house to give me an estimate. He walked me through the entire system, showing me inefficiencies and other issues with the existing HVAC setup, which was original from the home builder 12 years ago. After doing the system walk through, we sat down in my dining room together and discussed my options. He was by far the most thorough in his explanations of any of the companies I talked to, even going so far as to do some back of the envelope calculations right then and there to ensure that a 4 ton unit was sufficient. Other companies had told me I needed a 5 ton unit, which would have been more expensive and less energy efficient. I trusted these guys so much that I actually had them perform the job while I was on a day trip out of town. The job took longer than expected since it involved a lot of re-ducting, so we had to schedule a follow-up visit. They came back and finished the job the following week. I noticed that the cooling wasn’t quite even throughout the upstairs, so I called them and they came back to make some tweak. Their technician, Raj, is fantastic. He stays in communication with the customer, shows up on time, and makes sure the issue is fixed before he leaves. He is extremely thorough in his evaluation, diagnosis and resolution of issues, and takes the time to explain to the customer what the problem is and what he's doing to fix it. He is very professional and friendly. Pictured below: me, the happy customer, and Raj after he not only fixed my clogged drain line, but also helped me with another minor non-HVAC related house issue!

shane bradshaw

19:06 26 Jun 18

Raj came over, diagnosed, gave me excellent solutions with prompt service.Highly recomended. .

edrianna newell

23:36 25 Jun 18

Our ac wasn't working and Hasan did an awesome job!! Thank you will definitely use again!

Victor Elkins

19:03 25 Jun 18

Had an A C issue and Raj came out the same day and had us up and running in 30 minutes. I will recommend House Pro for YOUR ac AND heating NEEDS.

Gary Sutton

00:37 23 Jun 18

One of our furnaces took a power surge recently which required more than one service call to resolve the problems. Hasan was the assigned technician. He worked tirelessly to resolve the issues along with tech support from the office. Hasan was very professional in his interaction with me. I recommend Housepro. I also recommend installing surge protectors on your a/c and heating equipment.

Jerry Garza

22:11 22 Jun 18

Raj did an awesome job fixing my ac unit. Had us back up and running in less than 30 minutes. I recommend HousePro!!!

Michael Vitek

22:04 21 Jun 18

I don't typically post reviews, but my recent experience with House Pro was exceptional and worth sharing. I have been with House Pro for service for 15 years and have been satisfied with their service. Last week, our A/C went out and House Pro sent a tech late in the evening to evaluate it. We were faced with making a decision on whether or not to sink $ into an old system or replace it. I sought options and bids from 3 companies and received proposals that ranged from a $2k fix to a $23k new system. The proposals were literally all over the board including moving from a single 5-ton unit to two 4-ton units to achieve better zoning. Murray from HP took the most time with me to evaluate options. He even helped me evaluate competing options. His evaluation included room by room measurements for a load balancing computer program to confirm required tonnage, which quickly ruled out the need for a second unit. In the end, we went with HP for a single 5-ton variable speed system and their bid was $4k better than the next closest one. They were in and out in one day and the system is functioning as advertised. The next day we discovered a small problem with a vent pipe and Murray dispatched a crew within an hour of my call to fix it. We are very satisfied and would recommend House Pro to others.

Ben H

17:02 18 Jun 18

Debra Boix

16:42 18 Jun 18

House Pro installed a Air conditioning and Heating Unit ~ Working Great ~ Crew did a great job, very professional and respectful ~ cleaned up when they were finished ~ very happy with the whole process from start to finish ~ would Hire them again!

Brandon Kangas

01:22 18 Jun 18

Housepro is great. They are very knowledgeable, and go the extra mile to make sure everything is perfect. Our tech Raj was very helpful, quick, and made sure we were happy before he left.

Joseph Kporngor

18:21 13 Jun 18

Ron was in my home and the service was outstanding. It was obvious he was not out to get money out of my but provide good service. I will recommend housepro any day

diane Hecht

15:12 11 Jun 18

Excellent service very professional takes pride in his work I was taken care of by Hasan

Terri Bourne

14:06 11 Jun 18

Great customer service

Mark Edwards

22:37 24 May 18

Hassan came out and located the problems immediately! He was very informative and advised me on some ideas to prevent me spending hundreds on a plumber! He even took me to the trouble areas up in the attic and outside to explain by showing me first hand what was going on. I would call and request him in the future for sure!

Stacy Tatum

01:10 19 May 18

If I could give ten stars I would,Donald was so thorough and friendly he actually took his time and went the xtra mile that other technician before him didn't do,they all said that we needed a new ac but Donnie look at it and said he might can repair it he saved us thousands of dollars.So appreciative.Thanks Donald you are a life saver.

Jose Velez

21:34 03 Apr 18

I HIGHLY RECOMEND MR HASAN THE HOUSEPRO TECHNICIAN. HE WAS VERY COURTEOUS & PROFETIONAL. He explained and demonstrated knowledge of all his actions. I am extremely satisfied with their services.

Shirish Satpute

03:41 27 Dec 17

We recently had a new AC unit, furnace & extensive duct work done. The installers were professional, thorough and we already see significant savings in our energy bills. Murray, the owner is very approachable, knowledgeable, and can organize a team quickly to get the job done. My wife and I were so impressed, we are using them again to do another large project to redo our attic insulation, finish the remaining ductwork and install returns. I highly recommend House Pro.

Joe Chatman

17:47 05 Dec 17

All of the different guy's that came out to our home since 2011 has been knowledgeable and professional. They are also very thorough in there investigation into finding out the problem and getting a solution. I recommend House Pro to everyone !!!👍🏾

Monica Crane

17:01 05 Dec 17

So worth it to be a Gold member! Just had my entire system checked and feel so much safer using my furnace now with the cold weather coming in! Thank you House Pro for keeping me and my family safe! Highly recommend House Pro for installation and an every 6 month service!

David Nemon

19:37 16 Nov 17

Mr. Jose Lopez was extremely professional and friendly

carolyn green

16:57 22 Sep 17

Hasan was our technician today 9/22/17, and was called out due to an error message on the thermostat....he did a thorough search to make sure there were no disturbances within the unit. He even called tech support with American Standard to verify the problems.Hasan was exceptionally professional and clearly made certain that there were no issues for us to be concerned with. He did an excellent job. Everything is working as it should.

Colleen McCauley

20:18 05 Aug 17

Awesome A.C. service.... Donald Bright was quick, Great customer service, knowledgeable, super friendly. Highly recommend!!

Clint Hale

19:15 13 Jul 17

These guys were great. Professional, timely and communicative. They walked me through all the issues and communicated how they were going to remedy them. Couldn't have asked for a better experience, start to finish.

Harleigh Zheng

01:51 12 Jul 17

Wanda Kincaid-Wood

17:50 24 Jun 17

Professional Company and Employees I bought my new unit in February 2015 from Mike Gallvan. In fact, he is the reason I went with this company. He was very professional and not pushy . Since the purchase they have come out for the winter and summer inspections. I must admit every employee has been very professional and even cleans up any mess they have caused. My last tech was Brian and he was most informative about renewing my maintenance agreement. I would recommend this company if you are in need of a new A/C and Heating Unit.

Cristina Hoyos Ebrahim

14:21 13 Jun 17

Housepro responded quickly and they were very professional. Had to get a new unit in Houston summer heat and am completely satisfied with the services. My new unit is efficient and the prices were very fair!

Hayley Archer

19:08 07 Jun 17

WOW! Seriously. What a great experience. Where to start....I bought a house a year ago and the AC started getting kinda lukewarm. I called my warranty company and they referred me to HousePro. From start to finish, they did the most amazing job. The tech came out to troubleshoot it, and told me point blank that he could bandaid this or he could get his engineer out here to completely redesign my AC. I opted to throw some money into it and boy am I really glad. The engineer that came out was the actually the owner of the company, Murray!!! He was able to fit what I wanted into my budget, work with my home warranty to get some $$ from them, and redesign my whole system. The techs came out THE VERY NEXT MORNING to install my new AC. They were fast, efficient, polite and knowledgeable. Murray came a few days later to check everything and make sure it was working. He was AMAZING. The AC is everything I want too. Great quality products and I can really tell the difference in my house. All of this with a knowledgeable staff and a great price! Please, look past these bad reviews, i have NO idea what these guys are talking about because Murray and HousePro was single-handedly the best house repair experience I have ever had.

Edward Cantu

17:02 01 Jun 17

House Pro did a good job replacing my old a/c unit. Murray worked within my budget so that was a plus. Would recommend them for all a/c needs.

Diane Matthews

04:51 28 May 17

Courteous, professional staff. Having our AC/furnace replaced was much less painful than I'd feared, and Murray made certain we got the best unit for our home. Absolutely zero complaints.

Francine Patterson

15:51 04 Mar 17

This company came out after being told by another big name company that my blowermotor was out and my ac unit wasn't working at all. I must say this company was very professional and walked me through all the details and explained with detail my options. He checked out my unit and saved me thousands of dollars and I'm so grateful! I will make sure that I keep Housepro's as my normal ac maintenance company from this point on.

John McDevitt

22:46 11 Oct 16

HousePro Tech was prompt efficient experienced and courteous!

Ron Ron

22:47 29 Sep 16

Busy guys but were on time and very helpful and got me AC!!!!

Dale Dar

19:56 26 Sep 16

I had Eric come by today and look at the AC. I have been without AC---in Houston TX----for over four days. I had two other companies come by and look at my unit. Both of those companies told me it was a dead unit and I would have to buy new. Eric shows up today and within a matter of moments, sees the issue and gets it fixed within a matter of 10 minutes!! I have air!! I am definitely going to use HousePro for all my needs. Eric was truthful about everything. Look no further!!!! This is the company to go with for all your AC and Heating needs.

Troy Kaptain

15:32 18 Sep 16

House Pro did a great job with the installation of a new 5 Ton Variable Speed A/C system into my house. The owner (Murray) oversaw the install personally and made sure everything was correct. The installation crew was very professional and knowledgeable about the products. There was a little issue with the 3rd party sheet rocker and painter, but House Pro handled it like a pro and corrected the situation. I would recommend House Pro to anybody looking to have HVAC work done.

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AC Repair Houston

At House Pro, we know how important a functioning AC system is for your comfort. Schedule your Houston AC repair  appointment 24 hours a day with our live dispatchers. We offer 24-hour AC repair so you can stay cool when the heat is on. We also offer same-day and next-day repairs for non-emergencies.  Right now, we’re offering 50% off our normal service fee, so you can have our experienced technician provide you with an accurate AC repair diagnosis for just $69. Contact House Pro today for your affordable and reliable  AC repair services.

• Energy Tips

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Proudly Serving the Greater Houston Area

We are a locally owned heating and AC service provider in the Houston area. Our experienced technicians can repair, replace and maintain your heating or cooling system with 100% satisfaction guaranteed. We serve the following areas: Bellaire, the Heights, West University, Richmond, Pearland, Katy & Sugar Land. Call today to schedule your Houston area AC repair, replacement and maintenance services!

HousePro Reviews

Jay Hamburger

Google

March 6, 2015

I formerly used the 'one guy in a truck' & speced contractor -grade gear....until House Pro sold me a bill-of-goods & an American Standard HVAC. I have never been quite so satisfied with the recommendation & the service....as that premium unit with 10-year warranty....coupled with HP's annual service plan....has actually PAID for the unit over the past 10 years. The level of professionalism & courtesy is superior....and I feel HP is my partner in energy efficiency & savings. Just had them replace all ducts under the house & re-insulate.....which increased my comfort level & savings this winter. Trust is paramount for me......and they have mine.

 

Robert R.

Homeadvisor

September 7, 2015

We had a 5 ton AC unit that had the downstairs cold, but the upstairs was very hot. We were told to add another smaller unit for the upstairs, but the owner said we only needed a 4 ton unit with proper installation. He was right. We have a thermostat both upstairs and down, and we're all comfortable now. The installers were very knowledgeable, but the owner was really special in his knowledge of what's needed.

 

• Common Houston Air Conditioning Questions Reviewed

How long should I wait to replace my air conditioning system?

The average lifespan of a Houston Air Conditioning system is around 10 years with annual maintenance. Unfortunately, even the best maintained central air conditioning system in Houston will experience significant efficiency loss after 10 years old.  Also, each year air conditioning manufacturers like American Standard, Trane, Carrier, Lennox, and many others develop increasingly efficient AC units that offer a huge potential for energy savings.  According to Energy Star, replacing a 10-year-old air conditioner with a modern unit will increase your home’s cooling efficiency by at least 20%.  Other signs that it’s time to buy a new air conditioning unit are humidity issues, excessive dust, or uneven room temperatures.

What is a SEER rating?

SEER stands for Seasonal Energy Efficiency Rating.  The higher the SEER is rated, the greater efficiency of the air conditioning system.  The minimum SEER rating for a new air conditioning unit in the US is 13-SEER.

When is air conditioning repair a better choice than air conditioning replacement?

If your Houston Air Conditioning system is less than 10 years old and appropriately sized for your home with a Manual J load calculation, Air Conditioning Repair may be the best option.  However, in this case it is very important to find the cause of the failure to prevent the need future AC repairs.  Common issues that lead to air conditioning repairs are leaky ductwork, dirty air filters, inappropriately sized AC units, and poor maintenance.

How important is the design of the HVAC system?

The complete design of your HVAC system plays a huge role in how comfortable and efficient your home’s cooling system will be.  The best A/C unit available can lose up to 60% of its efficiency and power due to issues such as poor insulation, leaky ductwork, attic sealing issues, and poor ventilation.  If you have a relatively new AC system but still experience excessive dust, uneven room temperatures, poor indoor air quality, humidity control issues, or high energy bills you should have your attic sealing, ductwork, and insulation inspected.  HousePro offers free home energy consultations and estimates.

Is Annual A/C Maintenance Really Necessary?

Air Conditioner Tune Ups or annual maintenance is extremely important.  Failing to properly maintain your HVAC system can lead to high operating costs, energy waste, poor indoor air quality, and an uncomfortable home.  As little as .01″ of dirt on your ac systems evaporator coil can decrease energy efficiency by 5%.